In preparation for the storms, Chilton County 911 doubled its staff to about 10 dispatchers. That’s more than their usual ...

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While employees receive extensive training on how to remain calm and speak to people in crisis, there’s no doubt that some ...

A fire broke out in the home of a 911 dispatcher on Friday morning. Westmoreland County 911 dispatchers said the fire broke ...

Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

An Orange County couple that came to the United States without authorization some 35 years ago, raised three daughters and now have a new grandson were deported to Colombia earlier this week, ...

Firefighters battled a blaze at the site of a landmark restaurant in Los Angeles Thursday morning. According to the Los ...

Shawnta Privette, Baltimore City's first African-American CAD Technical Manager, breaks barriers in public safety and communications.

Vigo County 911 dispatchers have claimed to be overworked. This is because call numbers are rising. It isn't just Vigo County ...

Criminal justice students at Jefferson County Joint Vocational School have passed their National Emergency Communications ...

The family of James Boone, 64, said 911 dispatchers held his call for over an hour after he said he had been threatened by ...