The Lubbock County Sheriff’s Office (LCSO) recognized their 911 dispatchers during National Public Safety Telecommunicators ...

In honor of National Public Safety Telecommunicators Week, Lincoln Mayor Lierion Gaylor Baird called their 911 dispatchers super heroes during a proclamation on Wednesday morning.

The word 'hero' doesn't seem to be used enough when describing all they do, so maybe that is why every April, a week is set ...

Tracy Carroll with Monroe County Emergency Services 911 said she has answered over 20,000 calls since she started at her role ...

If you're lucky enough to get a tour of Hall Ambulance's new dispatch center in downtown Bakersfield, keep an eye on seven-year veteran dispatcher Julianne Solano. Emergency calls that would likely ...

"To gather the information needed to provide pre-arrival and post-dispatch instructions to callers when they call 911, before the emergency ... like having a heart attack. The word 'hero' doesn ...

A Georgia man called 911 when he thought someone was breaking into his home — but he heard the dispatcher ordering breakfast from McDonald’s on the other end of the line, according to a report.

A 911 dispatcher in Georgia was caught on tape multitasking on the job, casually putting in her breakfast order while also answering active burglary call. Dylan Johnson dialed emergency services ...

CHATHAM COUNTY, Ga. (WKRC) - A man who was attempting to call 911 to stop a break-in accused the dispatcher of ordering McDonald's breakfast during their call. Dylan Johnson spoke to local outlet ...

CHATHAM COUNTY, Ga. — A 911 caller in Chatham County, Georgia had a very hard time getting through to dispatchers when he thought someone was breaking into his home. When he finally did get ...