The chatbot can answer between 60% to 70% of customers’ questions accurately without involving a human, Sam Talasila, head of ...

Can you truly be friends with a chatbot? If you find yourself asking that question, it’s probably too late. In a Reddit thread a year ago, one user wrote that AI friends are “wonderful and ...

We’re already in an era that might be coined as the “Chatbot arms race,” with all companies employing an AI chatbot working on improving its ...