For years, Southwest Airlines has offered travelers a distinctive flying experience — one that’s historically involved open ...

British Airways has launched a new boarding processs, with the number of boarding groups slashed from 10 to either 6 (short ...

Southwest Airlines will switch up its boarding process in a big way once the carrier shifts to assigned seating.

Passengers are asking major airlines to do something about "gate lice" problem at airports. American Airlines currently has new tech to stop the line-cutters.

Customer Onboarding process is an important part of client service and sales. Product marketing consists of genuine customer ...

Nothing slows down the boarding process quite like unprepared passengers. The best thing you can do is have your boarding pass and ID or passport open to the picture page and in your hand.

American Airlines said it plans to continue refining its boarding process to make the experience less stressful for passengers and employees alike.

American Airlines is shaking up its boarding process once again. After introducing new technology aimed at preventing line-jumping during the boarding process, American plans to start its boarding ...

American Airlines is adjusting the boarding process for flights this spring. Passengers will start getting settled in their seats five minutes earlier on domestic mainline flights. "This extra ...