TTEC Announces Full-Time Jobs For Bilingual Call Center Candidates In Cebu City
TTEC, a global leader in AI-enhanced customer experience (CX) solutions, is expanding its Cebu City operations with full-time ...
State approves extension of costly call center contract to cope with looming federal layoffs
The Board of Public Works approved a $3.9 million extension Wednesday of a call center contract ahead of an expected surge of ...
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New Senate Bill Aims To Secure American Call Center Jobs, Safeguard Consumers’ Data
highlighting the persistent threat of outsourcing looming over Ohio’s call center workers. He underscored the importance of consumers having a chance to support American jobs and interact with U ...
Charter Communications to close Worcester call center, move jobs elsewhere
WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center ...
Iowa-based Alliant call center employees transition to InnoSource, ensuring job retention
Alliant Energy announced all Iowa-based call staff employees will now be working with InnoSource, as part of a new on-sourcing partnership.Alliant says these e ...
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Pre-Employment Assessments Address Call Center and Sales Retention
As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...
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Charter Communications to close Worcester call center, move jobs elsewhere
WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center employs 174 people at 95 Higgins St., the company said Thursday.