This couple listed their home on Airbnb while they were on vacation, and the next door neighbor recounts the tale of a crazy ...

Marriott Hotels has launched a mobile application that allows travelers to check into a hotel from their mobile device in an attempt to reach its increasingly mobile guests. The app is available ...

Although mobile has set up shop in thousands of hotels with the popularity of keyless room entry and personal concierge applications this year, it could soon also take over front desks with ...

As Hilton Worldwide rolls out its digital check-in function to more than 4,100 of its properties around the globe, more than one-third of guests are embracing the ability to use their mobile device to ...

Although CEOs might be the ones calling the shots on fees and check-in procedure, front desk employees have the most face time with guests and can quickly tell what's working and what's not.

All guests and/or authorized group contact person must present a valid photo ID and credit card upon check-in. Guests checking in after 11:00pm are subject to overnight services like check-in or key ...