A new study by the Financial Sector Conduct Authority reveals that 67% of customers surveyed expressed buyer’s remorse ...

South African consumers are generally not happy with the complaint-handling processes of financial services providers, nor are they sufficiently aware of how to lodge complaints. This is according ...

A COMPLAINT lodged through the 8888 Citizens’ Complaint Hotline from the Office of the President raised concerns about the Lapu-Lapu City Health Office (CHO) ov ...