The construction industry review was launched in September 2024. Authority CEO Tim Ringsdore said: "Consumer sentiment is ...

Complaints Management Industry Review Report reveals significant consumer dissatisfaction with complaint handling processes among financial service providers, with 67% of respondents expressing ...

Insurance-related grievances lead consumer complaints in Karnataka, with 74,117 cases filed, highlighting claim settlement ...

Ash, S., J. Quelch, and D. Gardiner. "Consumer Satisfaction and Dissatisfaction in the Elderly Market." In More Progress in Consumer Satisfaction/Dissatisfaction ...

Customers experienced low levels of satisfaction when lodging complaints with South African financial institutions.

Mobile network quality of service in India is under scrutiny as telecom services face criticism over call drops, slow speeds, ...