consumer-driven health plans have become the next new thing (after managed care) as employers search for ways to control their health benefit expenses. But are they working? And, so far ...

Each health plan received an overall score between 1 and 100 based on how it compared with other plans in its category (private, Medicare, or Medicaid) on consumer satisfaction, prevention ...

Seven indicators of consumer satisfaction have improved ... Moreover, five of those plans are integrated health systems, meaning that in addition to providing insurance, they employ the doctors ...