Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.

Got gripes about your commute? Your feedback could pay off–literally. The MTA officially launched its Spring 2025 Customers ...

The MTA is encouraging customers to tell it how they feel about service during its 2025 spring survey. The survey was ...

The Delhi Metro Rail Corporation launches an online customer satisfaction survey to assess commuter feedback. Organized by ...

Explore how real-world brands are using AI to understand their audiences, anticipate churn and personalize at scale.

LightInTheBox Holding Co., Ltd. (NYSE: LITB) ('LightInTheBox' or the 'Company'), a global online retail company, today announced that it has received positive feedback from customer surveys regarding ...

The winners of the Roy Morgan Annual Customer Satisfaction Awards have been revealed across several categories.