As businesses scale, it’s easy to lose sight of the core mission and reduce your focus on customers’ challenges.

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

Finding practical ways to balance lengthy daily to-do lists with customer-focused service is key for small businesses that want to stand out and build lasting loyalty. Below, experienced industry ...

Matthias Picker brings international experience from the woodworking and machine tool industries and stands for customer-oriented leadership and technological advancement. Ingo Körner contributes ...

By prioritizing premium positioning, enhancing customer loyalty and leveraging ... Under Armour is expanding in key international markets, with focused efforts in EMEA and APAC to drive localized ...

Kellogg believes that marketing is more than a function or a discipline. Marketing is a mindset. It is a way of looking at the world that is customer-focused, insight-driven and ever-evolving. We ...

S tanbic IBTC Trustees, a sub­sidiary of Stanbic IBTC Hold­ings, has been recognised as the Most Customer-Focused Trust and Investment Compa­ny of the Year – Nigeria at the 2025 West Africa ...

LG Chem said Tuesday it was working to strengthen a company-wide culture focused on customer needs by sharing internal examples of customer-oriented practices. Since 2021, the company has been ...

Stanbic IBTC Trustees, a subsidiary of Stanbic IBTC Holdings, has been recognised as the Most Customer-Focused Trust and Investment Company of the Year at the 2025 West Africa Innovation Awards ...