Customer service often means handling unreasonable demands with a polite smile, but some customers push the limits. When one ...

The banking industry is shifting from a customer-first approach to a life-centric model. This will align financial services ...

Ashok Chandra, new MD and CEO of Punjab National Bank, emphasizes customer service, retail lending, and selective corporate financing. A tech-enabled customer feedback system will be implemented, and ...

Talkdesk applies agentic AI automation to bank and credit unions’ customer service and support workflows to seamlessly uplevel customer experience PALO ALTO, Calif. —April 23, 2025—Talkdesk®, Inc.