Go beyond the classroom with a program that is designed to provide a comprehensive understanding of the hospitality industry, combining foundational knowledge with hands-on learning experiences. In ...

I bring you greetings today from our customer service space in this column. This is an area of the field we are not only passionate ...

Products and services The hospitality industry is a service industry ... Services are provided to meet the needs of the customer and to improve their experience. Customer care Customer care ...

SPRINGFIELD, Mass. (WWLP)– Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at Springfield Technical Community College (STCC).

Satisfied customers will be more likely to return, stay longer and spend more Customer service excellence can lead to awards that can be used as a marketing tool Growth of the business as a result ...

AI-driven service robots are gaining momentum ... and elevating the customer experience. With the hospitality robotics market projected to grow at a CAGR of 17.89% through 2032, automation is ...

Since the Agentforce implementation, NightOwl Entertainment has found that up to 85% of customer queries have been ...

Pouring a pint, cooking a pie, and taking an order all complete the act of providing service. Hospitality is everything on top of those actions that add colour to the customer experience. The British ...

Uganda Breweries rolls out Diageo Bar Academy Training Program to elevate hospitality sector standards Kampala,Uganda | THE ...