Artificial intelligence (AI) can be leveraged by hospitality companies to meet or even exceed customers' expectations, ...

Go beyond the classroom with a program that is designed to provide a comprehensive understanding of the hospitality industry, combining foundational knowledge with hands-on learning experiences. In ...

AI is tectonically shifting hospitality — from digital ordering to predictive analytics — and Santa Clarita is one of the best places to see this transformation in action. California-based hospitality ...

Products and services The hospitality industry is a service industry ... Services are provided to meet the needs of the customer and to improve their experience. Customer care Customer care ...

Satisfied customers will be more likely to return, stay longer and spend more Customer service excellence can lead to awards that can be used as a marketing tool Growth of the business as a result ...

AI-driven service robots are gaining momentum ... and elevating the customer experience. With the hospitality robotics market projected to grow at a CAGR of 17.89% through 2032, automation is ...

and instant customer support enhance service efficiency while improving the digital experience. These factors are prompting hospitality brands to view their websites as more than just a marketing ...