When things go wrong, end users — whether employees or customers — need a way to report the issue to a company’s IT or customer service department. This is where a ticket management system comes in ...

subsidiary Axis Security has teamed up with the Israeli AI startup xpander.AI to largely automate its customer support ticketing system, scaling it across tens of thousands of end users at some of ...

we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete ...