DoorDash will pay $16.75 million to settle a lawsuit that accused the delivery platform of pocketing workers' tips..

No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

While the delivery company would pay a minimum of $1 to the Dasher, the investigation found that the tips paid by the ...

Over the years of working in this domain, I have observed changing standards and requirements in how fintech companies position themselves in the market and attract customer attention. Today ...

I have implemented customer success software four times – three times when I was employed at a company and once as a consultant. As a result, I have gathered some lessons and tips to make your ...

which will be spread across workers who were subjected to the company’s “guaranteed pay” model that subsidized payments against customer tips. From May 2017 through September 2019 ...

To help avoid customer disappointment, we’ve spoken with experts in color management to share their top four tips for managing color across print platforms while meeting customer expectations.