Her real name is Carly, but after giving her the job, The Olliff-Cooper family, in Edwardian tradition, decided to give their servant a new name because they prefer 'Ellen' to 'Carly'. Ellen is a ...

You must rise at half-past six and wash and dress, with your hair tied neatly ... For the next hour you should go about preparing the Servants' Breakfast, the Early Morning tea trays for the ...