I assist new leaders in transitioning into their roles with confidence by embracing a next-gen leadership mindset. Here are ...

It is human empathy that is the great stabilizing societal force: recognizing when others are in need, and acting accordingly. Societies based on greater sharing are far more peaceable. Abandon ...

Elon Musk has expressed contempt for empathy, calling it a fundamental weakness of Western civilization, and has criticized ...

But the mirror has shifted. No longer content to mimic, the "empathy algorithm" now threatens to eclipse human connection. It listens without fatigue, responds without ego, and delivers a presence ...

In the age of AI, leaders must embrace a new mindset, one that recognizes the unique strengths of both humans and machines.

A quote widely (but wrongly) attributed to Hannah Arendt, the German and Jewish philosopher who fled Nazi rule, sums it up: “The death of human empathy is one of the earliest and most telling ...

The results of the new study showed that AI responses were considered more compassionate than those from professional crisis ...

SXSW: Set deep in the Himalayas, "Snow Leopard Sisters" follows a mentor/mentee relationship that speaks to a larger conflict ...

As more businesses deploy self-service options, it’s critical for businesses to offer customers the ability to talk to a human, Five9 finds.