Benner, Mary J., and Michael L. Tushman. "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Academy of Management Review 28, no. 2 (April 2003): 238–256. (Winner ...

Scaling a business requires agility, and one of the most critical components of that agility is a streamlined decision-making process ... The first step is understanding which critical decisions ...

A working nonconformance management system is a series of ... The post The Non-Conformance Process: Five Vital Steps to ...