This add-on enables customers to leverage Dynamics 365 Contact Center along with AI functionalities within their preferred CRM system. Built upon the Microsoft Azure, Power Platform, and core Dynamics ...

Skilled Dynamics developers play an important role in boosting client engagement by leveraging Microsoft Dynamics 365's full capabilities. Their ability to tailor the platform to an organization's ...

Microsoft's Office 365 apps have been the cornerstone for many ... could include a customer service representative using a CRM agent to provide them with account details before a meeting, or ...

Microsoft CEO Satya Nadella described Dynamics 365, Microsoft’s enterprise resource planning (ERP) and customer relationship management (CRM ... in retail and Office 365 users looking for ...