Whilst the CUQ tool measures UX and usability of chatbots, other tools exist, including the ALMA Chatbot Test Tool (Martín et al. 2017) which measures similar factors to CUQ, such as: Other usability ...

TORONTO--(BUSINESS WIRE)--Alida, the leader in user research, today announced it will launch a full new product feature set bringing unmoderated usability testing into its all-in-one platform on ...