While employees receive extensive training on how to remain calm and speak to people in crisis, there’s no doubt that some ...

Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

Police officers and firefighters from agencies around Santa Cruz County traveled from the regional 911 center in DeLaveaga ...

An Orange County couple that came to the United States without authorization some 35 years ago, raised three daughters and now have a new grandson were deported to Colombia earlier this week, ...

Firefighters battled a blaze at the site of a landmark restaurant in Los Angeles Thursday morning. According to the Los ...

VIGO COUNTY, Ind. (WTHI) - Vigo County 911 dispatchers have claimed to be overworked. This is because call numbers are rising ...

Authorities have unveiled the recording of a panicked 911 call placed after the stabbings of four University of Idaho ...

Some Greenville County first responders are exploring ways to improve communication within the county’s dispatch systems.

Criminal justice students at Jefferson County Joint Vocational School have passed their National Emergency Communications ...

Vigo County 911 dispatchers say they are feeling overwhelmed as call volumes continue to rise. And they’re not alone—911 ...