Durham’s HEART program is asking for an extra $4 million from the city to operate overnight. But the next frontier of HEART’s ...

A plan ensuring 9-1-1 dispatchers know how to properly teach people to perform CPR over the phone is one step closer to ...

As the state takes steps to formally recognize 911 dispatchers as first responders, Armstrong County’s dispatchers were ...

WESCOM Manager Esther Click says the dispatch center serves as both 911 and 411 in Walla Walla, and the expectation for ...

Telecommunications officers in Westmoreland County field over 1,000 calls daily and dispatch crews across over 1,000 square ...

If you're lucky enough to get a tour of Hall Ambulance's new dispatch center in downtown Bakersfield, keep an eye on ...

Dozens of people who work as dispatchers in the city’s Joint Traffic Management Center receive upwards of 2,700 calls a day.

Dr. Ameera Haamid, the associate emergency medical services medical director of the Chicago South EMS System, agreed that ...

In a heart-pounding roadside emergency, a dispatcher with the Santa Rita Fire District helped deliver a baby over the phone.

If you’re lucky enough to get a tour of Hall Ambulance’s new dispatch center in downtown Bakersfield, keep an eye on ...

New Mexico’s highest court on Monday clarified a question posed by a federal court about which law to consider when weighing an emergency dispatcher’s legal immunity from allegations of a mishandled ...

St. Louis County Sheriff's Office are unveiling a new Tree of Life mural recognizing the hard work of their Emergency ...