The Department of Revenue has extended its customer service hours in its call center to provide additional phone assistance ...

These awards highlight the Blue Cross VT’s Customer Service team’s excellence and the organization’s dedication to delivering exceptional experiences for our members. The recognition marked the third ...

TTEC, a global leader in AI-enhanced customer experience (CX) solutions, is expanding its Cebu City operations with full-time ...

With the April 15 deadline approaching, the Department of Revenue says it is extending call center hours to assist taxpayers.

Everything You Need to Know Expedia is one of the world’s leading online travel agencies, offering services that include ...

Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

The Maine Turnpike Authority says issues with its E-ZPass system have been fixed, weeks after they started surfacing. In mid-March, the Turnpike Authority said there was a service interruption with ...

A Kuwaiti citizen was compelled to confess to insulting a customer service representative after being shown a recorded clip ...

Finance Minister Bezalel Smotrich called on Prime Minister Benjamin Netanyahu on Tuesday to boycott Ronen Bar, ...

Azercell's Customer Support Center handled over 4 million inquiries across multiple communication channels, including phone ...

The second-largest U.S. bank is pushing generative artificial intelligence out to most employees while continuing to offer ...