AI-powered knowledge bases significantly improve call center efficiency by providing agents with instant access to accurate and up-to-date information. "AI allows call centers to build knowledge ...

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And while that decision sent a very public flare to free agent Aaron Rodgers that he ... is build a potentially Hall of Fame ...

The FBI has arrested Milwaukee Judge Hannah Dugan, saying she “intentionally misdirected” federal immigration agents away ...

DETROIT (AP) — A woman from Guatemala says she and her two U.S.-born children were held for nearly a week by customs agents ...

The National Weather Service will resume translating its products for non-English speakers. The weather service paused the translations this month because its contract with the provider had lapsed.

The FBI on Friday arrested a Milwaukee judge accused of helping a man evade immigration authorities, escalating a clash between the Trump administration and the judiciary over the Republican president ...

The Tigers called up third baseman Jace Jung on Monday and sent Ryan Kreidler, who has played 17 games in center, down to Triple-A Toledo. So, who is their center fielder now? Their old shortstop.

The lawsuit filed in Massachusetts by Democratic attorneys general seeks to block the Department of Education from ...