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Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

The White House has hinted that its first trade deal could be with South Korea, saying that the talks are progressing faster ...

The Tigers called up third baseman Jace Jung on Monday and sent Ryan Kreidler, who has played 17 games in center, down to Triple-A Toledo. So, who is their center fielder now? Their old shortstop.

The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

Police are responding to reports of a shooting and an active shooter near the Harris County Criminal Justice Center in downtown ... Just heard a deputy call it out on the radio.

In the last 18 months of his life, Pope Francis had a frequent ritual: He would call the lone Catholic church in the Gaza ...

Democratic Sen. Chris Van Hollen has emerged, for now, as a leading figure in the resistance to President Donald Trump.

Opinion: At a time when the nation is largely divided on partisan issues, most Americans agree that federal spending and debt have gotten out of hand.