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Learn how it's shaping customer interactions with predictive and conversational tech. AI call center technology is rapidly transforming how businesses handle customer service. In 2025, AI call ...

Environmental groups are decrying an executive order signed by President Donald Trump to expedite deep-sea mining for ores ...

Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

Residents of Jefferson and Belmont counties soon will be able to dispose of certain containers and packaging material ...

ALPINE RACING TEAM. FIRST RESPONDERS IN LACONIA ARE ONE STEP CLOSER TO GETTING A NEW 911 CALL CENTER. A GROUNDBREAKING CEREMONY WAS HELD YESTERDAY. THE $8.5 MILLION PROJECT WILL REPLACE THE ...

The Pueblo Police Department says its office is conducting a death investigation after a 13-year-old girl fell to her death at a local youth event in Pueblo.

The same sly spirit of rebellion permeates Gomes’s sculptures, which range from bulbous pendulums that dangle from the ...

A 52-year-old man is accused of trying to kidnap a 14-year-old girl before trying to hide from officers at City Hall on ...

Floor & Decor Holdings ... The company will host a conference call at 5:00 p.m. Eastern Time to discuss the financial results. A live audio webcast of the conference call, together with related ...