These AI agents function continuously, processing incoming calls at any hour, which addresses the traditional limitations of human-staffed call centers bound by working hours and time zones. The ...

How Does a Conference Calling App Work? A conference calling app allows hosts to set up a dial-in number for participants to call from wherever they are in the world. Conference calling apps can ...

Microsoft has walked away from data center projects in the US and Europe to the tune of 2GW, said TD Cowen analysts. First reported by Bloomberg, the cancelations follow previous speculation from TD ...

Microsoft Corp. has walked away from new data center projects in the US and Europe that would have amounted to a capacity of about 2 gigawatts of electricity, according to TD Cowen analysts ...

Here’s what business leaders looking to implement GenAI into their contact centers need to know. Helpful human agents listen, understand, propose, and act—but often, these agents are hard to ...

so you may struggle to set up RingCentral's RingEx offers the full range of industry-standard video conferencing features across all of its plans. These include, among many others, video call ...

Aircall also makes it very easy to set up a call center in minutes, and so includes a wide range of CRM, help desk, and productivity functions to both support this, as well as improve how your ...

MANILA, Philippines – The Japanese Embassy in Manila announced on Wednesday the opening of its new VFS Global-powered visa centers, which would begin operations on April 7. In an advisory ...

The Kremlin confirmed the call, stating that while there is a "certain understanding" between the two sides, there are still "a large number of questions to discuss." Trump has made ending the war ...

THIS is the moment a smug-faced Vladimir Putin kept Trump waiting for today's phone call - and didn't leave until one hour after the chat was set to begin. The despot even laughed off a warning ...