Call handling bottlenecks can be a significant challenge in customer service operations. When your customers experience long wait times or poor-quality interactions, it can lead to frustration and ...

The All-Party Parliamentary Group on Investment Fraud and Fairer Financial Services has renewed its call for the Treasury committee to launch an inquiry into the FCA’s handling of the Woodford scandal ...

For the Lady Gaga show at Ziggo Dome in Amsterdam on November 9, fans shared screenshots of tickets prices ranging from ...

CHARLESTON COUNTY, S.C. (WCIV) — Charleston County 911 has strengthened their emergency response this week by upgrading their call handling capabilities. The Charleston County Consolidated ...

An electrical substation fire led to Heathrow Airport's temporary closure, highlighting concerns about the UK's ...

With the addition of Ryzyliant's state-of-the-art call handling and mapping technology, the county now benefits from a fully integrated solution designed for accuracy, efficiency, and local ...

If you would like this information in an alternative format or language - please phone us on 101 to discuss your needs. Police Scotland support those who wish to become police officers, special ...

Last year, the government’s Animal Welfare Committee produced a report that recommended the catching of chickens by their legs. This led to the Animal Law Foundation, a UK-based charity, to say the ...

If the Trump-Putin call was an ice hockey match, Russia would have won 12 nil and Putin – a competent and aggressive ice ...

The All-Party Parliamentary Group on Investment Fraud and Fairer Financial Services (APPG) has called on the Treasury to launch an inquiry into the FCA’s handling of the Woodford scandal. The group, ...