The AI Cloud Contact Centers market is forecasted to reach USD 19.49 billion by 2034, growing at a CAGR of 18.2%. AI-driven ...

Find out more about how we test. RingCentral offer one of the most innovative of the cloud-based phone platforms, and the RingCentral Contact Center software is no exception. The platform is ...

Harmonic (NASDAQ: HLIT) today announced that Weigel Broadcasting, a leading North American broadcaster, is simplifying video ...

Find out more about how we test. RingCentral offer one of the most innovative of the cloud-based phone platforms, and the RingCentral Contact Center software is no exception. The platform is ...

The broadcaster is using Harmonic's VOS Media Software to redefine workflows, reduce costs and streamline operations ...

A hosted contact center is a cloud-based customer service solution that ... manages critical components such as infrastructure, software and data storage. In contrast to traditional on-premises ...

This segment offers cloud-based and on-premises software for contact centers to (1) optimize customer service and (2) manage customer service agents. Nice’s main offering is CXone, its unified ...

The AI cloud contact center industry is driven by the growing demand for advanced software and service-based solutions that empower businesses to automate customer interactions, reduce operational ...

As with cloud-based CCaaS peers ... we expect Five9 to continue to take share of the contact center software market, growing market share to 5% in 2029.Nonetheless, we assume the provision ...

DENVER, Feb. 24, 2025 /PRNewswire/ -- Xima Software, a leading provider of cloud-based contact center solutions for SMBs, today announced its 2024 results, highlighting a year of significant growth, ...