Customer service policies are internal documents that help agents by setting standards and policies. Service-level agreements (SLAs) are external documents defining the expected service level between ...
A well-drafted business plan would address various aspects pertaining to the business. In case the business plan is to be submitted to the bank or private equity firms, it is better to have the ...
they may access email for a legitimate business purpose including diagnosing and resolving technical problems, investigating possible misuse of email when there is reasonable suspicion of a violation ...
Featured text from the policy: REQUIREMENTS FOR THE IT DEPARTMENT Where possible, the IT department should apply centralized security policies (such as via an Exchange server) to company-connected ...
Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Strong customer communications and effective prospecting ...