Katherine O. Berger, a criminal defense attorney who has represented youths charged with serious crimes, will work out of the ...

To enhance the experience of citizens visiting police stations and to streamline the process of hearing public grievances, the Indore Police Commissionerate has implemented a new complaint management ...

The first step to handling customer complaints and feedback is to listen actively and empathetically to what your customers are saying. Active listening means paying attention, asking questions ...

CHANDIGARH: In a first, Punjab State Power Corporation Limited (PSPCL) has initiated a pilot project to outsource the ...

The General Authority of Civil Aviation (GACA) issued an index for the classification of air transport service providers and ...

Oakland, Calif.-based Kaiser Permanente faces $819,500 in fines after state officials said the organization delayed handling complaints from health plan members.  The California Department of Managed ...

The lawsuit now includes deputy coroner Joseph Shagina and Wayrynen-Richards Funeral Home, as well as Lori Durkin, the ...

Designing Complaint Handling and Service Recovery Strategies is the 11th volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible ...

33,331 people played the daily Crossword recently. Can you solve it faster than others?33,331 people played the daily Crossword recently. Can you solve it faster than others?

CHANDIGARH: In a first, the Punjab State Power Corporation Limited (PSPCL) has initiated a pilot project to outsource the ...

“TEQSA’s assertion of systemic issues relating to student grievances and complaints handling is disproportionate to the experiences of the sector,’’ UA told TEQSA. “Overall, students ...