Katherine O. Berger, a criminal defense attorney who has represented youths charged with serious crimes, will work out of the ...

To enhance the experience of citizens visiting police stations and to streamline the process of hearing public grievances, the Indore Police Commissionerate has implemented a new complaint management ...

A new study by the Financial Sector Conduct Authority reveals that 67% of customers surveyed expressed buyer’s remorse ...

The first step to handling customer complaints and feedback is to listen actively and empathetically to what your customers are saying. Active listening means paying attention, asking questions ...

CHANDIGARH: In a first, Punjab State Power Corporation Limited (PSPCL) has initiated a pilot project to outsource the ...

The General Authority of Civil Aviation (GACA) issued an index for the classification of air transport service providers and ...

Oakland, Calif.-based Kaiser Permanente faces $819,500 in fines after state officials said the organization delayed handling complaints from health plan members.  The California Department of Managed ...

The family of a missing man with autism has filed a formal complaint against the Snohomish County Sheriff’s Office for how his case is being handled.

The London Fire Brigade (LFB) "lacks independence and has not been dealing with complaints fast enough", the London Assembly has said. A damning review in 2022 found the brigade was institutionally ...

The lawsuit now includes deputy coroner Joseph Shagina and Wayrynen-Richards Funeral Home, as well as Lori Durkin, the ...

South African consumers are generally not happy with the complaint-handling processes of financial services providers, nor are they sufficiently aware of how to lodge complaints. This is according ...