As a result of these changes, I wanted to speak to someone at the forefront of all of these trends, who has spent her career ...

Advanced analytics are beginning to be adopted by many organizations to optimize their business strategies and derive ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Customer experience initiatives need regular nurturing ...

In a world where customer experience (CX) is increasingly defining business success, the Bengaluru edition of Team Marksmen Network's CX Transformation Conclave 2025, scheduled for 21st March, 2025 at ...

The role of product management is undergoing a fundamental transformation. As businesses compete to deliver faster, sm ...

But when you distill that data into actionable insights, it becomes a powerful tool for enhancing your customer service team's effectiveness. The key to success lies in effectively communicating ...

Okita Nail Fungus Light is a device that uses advanced laser technology, offering easy and quick at-home remedies for ...

Revolutionising insights from field teams and engagement with HCPs Intending to increase visibility into the customer experience, a methodology that is gaining traction within the sector involves ...

Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.

By teaming up with established payment technology partners, businesses foster dynamic relationships that create a virtuous ...

Zomato has laid off 600 customer support associates after just one year, following the introduction of AI-driven customer ...