I love sales, and more so, electronic banking sales. In a fast-changing world, selling e-products. It is such a great opportunity to be part of the evolution of banking, where digital. Transformation ...

ARGO, the leading provider of high-value technology and analytical-sciences software for the financial services and healthcare industries, has been named a Banking Tech Awards USA 2025 finalist in the ...

Keystone Bank Limited has been recognised for its outstanding contributions to service excellence, emerging as the ‘Best in Customer Experience’ at the 14th edition of the West Africa Innovation ...

Talkdesk applies agentic AI automation to bank and credit unions’ customer service and support workflows to seamlessly uplevel customer experience PALO ALTO, Calif. —April 23, 2025—Talkdesk®, Inc.

Implementing and working in collaboration with AI won't see true success without the right data foundation in place.

This prestigious award highlights the bank’s commitment to enhancing accessibility and delivering a comprehensive suite of ...

Ashok Chandra, new MD and CEO of Punjab National Bank, emphasizes customer service, retail lending, and selective corporate financing. A tech-enabled customer feedback system will be implemented, and ...

The banking giant broke ground on its AI strategy seven years ago with a small in-house model that remains an engine for ...

Revolut has published its 2024 Annual Report, showcasing its record profits, wider customer base and new high-impact products ...

the Banking Division of the NFO will investigate the complaint without a fee. Citing a recent case of shoddy customer service, Maseti said the aged customer went to a bank branch and requested to ...