The world's biggest call centre company is using artificial intelligence to "neutralise" Indian accents for Western customers ...

At the end of the day,” says John Tomblin, president and co-founder of Data Titan, “we must remember technology is built for ...

By Pulkit Sharma Empathy as a virtue was valued deeply by our ancient cultures and there was a time when people worked hard ...

Cats are often perceived as aloof and independent creatures, yet these charming furballs have a surprising way of expressing ...

In the age of AI, leaders must embrace a new mindset, one that recognizes the unique strengths of both humans and machines.

Americans are turning to AI chatbots for mental health support, but experts warn that tech can’t replace real human empathy, ...

Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...

The results of the new study showed that AI responses were considered more compassionate than those from professional crisis ...

Bill Gates warns about AI affecting jobs but notes healthcare, teaching, legal fields resist replacement due to human skills ...