Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise governance and control Building ...

We are looking for Japanese-speaking Service Desk Agents with solid Cisco technical support skills to join our high-performing global IT support team. If you’re passionate about delivering exceptional ...

ServiceNow’s success has been rapid and organic. The firm already offers high-end enterprise-grade solutions and boasts elite-level customer retention of 98%. ServiceNow focuses on the largest ...

A JavaScript/TypeScript wrapper for the JIRA Cloud, Service Desk and Agile REST API ...

We are looking for Japanese-speaking Service Desk Agents with solid Cisco technical support skills to join our high-performing global IT support team. If you’re passionate about delivering exceptional ...

Oomnitza, the leader in Modern IT Asset Management (ITAM), today announced an expanded partnership with Zendesk, Inc. through a new strategic alliance with Zirous, a premier technology solutions and ...

To achieve the benefits of intelligent automation, enterprises and IT service providers should adopt intelligent change ...

It is critical to have sufficient modems available to download metering data for customer billing, says the utility.