In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...

The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...

Explore daily insights on the USA TODAY crossword puzzle by Sally Hoelscher. Uncover expert takes and answers in our ...

Residents packed a Utilities Committee meeting Tuesday at City Hall to voice outrage over spiking gas bills and delivery ...

The problem was heightened by National Grid’s failure to report it to the DPU after it came to light in November. Now, they ...

The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

Explore daily insights on the USA TODAY crossword puzzle by Sally Hoelscher. Uncover expert takes and answers in our ...

The LIPA board postpones its grid manager decision, as sources say a bid was received from Quantas Services in addition to ...

EDITOR: Either Donald Trump is unable to foresee the consequences of his actions, or even scarier, he is creating his own ...

James Parker, 54, thought he'd struck it rich after the energy firm wrote to him saying he was entitled to the whopping ...