THE UK’s largest energy supplier is urging thousands of customers to take action to avoid the risk of being disconnected.

A MAJOR energy supplier is urging 65,000 customers to take action to avoid being cut off within months. Households with outdated Radio Teleswitch Service (RTS) meters must switch ...

Octopus Energy is the largest supplier of energy in the United Kingdom, serving over 7,300,000 customers as of 2025.

John Szymik, CEO of Octopus Energy Services, urged those affected by possible heating issues to take action: "Octopus has boosted its service capability to offer fast-tracked assistance and ensure ...

Octopus energy has issued an urgent warning to UK households with outdated electricity meters. The energy supplier warns that anyone who has a radio teleswitch meter (RTS) must get an upgrade or ...

Energy supplier Octopus Energy (OE ... with additional engineers deployed to ensure households can switch to smart meters before the deadline." The supplier says aside from keeping their heating ...

Octopus Energy is fast-tracking upgrades for its customers, covering nearly a quarter of affected households, with extra engineers deployed to ensure households can switch to smart meters before ...

Octopus Energy has ordered customers with outdated electricity meters to act now or face being cut off. The energy supplier has reminded households the radio teleswitch meter (RTS) will stop ...

He also noted the role of smart meters in the energy transition and their ability to give customers greater control over their energy use and costs. Additionally, Octopus is offering a ...

Beyond keeping the heating on, Octopus highlights the benefits of switching to a smart meter, including better energy tracking, access to smart tariffs, and the chance to take advantage of free ...