Navigating customer complaints on social media is a delicate process that requires prompt and effective communication. Your CRM platform is a powerful tool that can help you manage these ...

The creator economy has become one of the great technological engines driving modern e-commerce. Social platforms are ...

streamlining the process of building and maintaining contact databases. Folk's versatility is further enhanced by its ability to integrate with a variety of platforms, including social media, ...

I’ve seen it derail great businesses simply because the owner never established a stable sales pipeline. Here are the key ...

Enterprise CRM software is a customer relationship management platform specifically designed for midsize to large organizations that need a solution that can handle the bandwidth of a large-volume ...

AI-fueled platform ensures speed and efficiency through the full sales lifecycle from lead and opportunity through to fulfillment, renewal, and upsell. We look forward to becoming part of ServiceNow ...

Tech buzzwords are clanging through the halls of Washington, DC. The Trump administration has promised to “leverage ...

CRM software, also known as customer relationship management software, is a solution that assists businesses in handling the customer side of their operations. It can be used to manage and track ...

Resolving issues at the first touchpoint enhances customer satisfaction and streamlines the entire support process, giving both the customer and the agent more time and flexibility. What key metrics ...

Consumers no longer give their money to a singular retailer. Today’s consumer shops around and across various retailers to ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers Group.

This year’s dominating sales trends and technologies build on the growing use of artificial intelligence, which is becoming more impactful in 2025. In addition to AI, sales organizations are enhancing ...