Ghana's premium poultry company, Ghana Poultry Network, has received the ‘Excellence in Community Empowerment and Partnership ...

Value stream alignment. Define value streams using the customer lifecycle to guide digital transformation and improve efficiency while prioritizing customer experience. Agile strategy approach.

Ghanaian video production and events management company, Active Media, has won two tremendous awards for their outstanding ...

Regardless of where customer experience strategy sits within an organization’s hierarchy, every C-suite leader must embrace a ...

A thoughtful approach to orchestration to future-proof your automation strategy can drive meaningful change and business ...

Elliot Ambalo, a visionary leader in data-driven marketing and customer engagement, is transforming how tech companies attract, retain, and grow ...

The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...

The Southern African Institute of Welding's (SAIW) strategic renewal plan aims to elevate the quality of skills training, ...

Healthy Choice Wellness Corp. ("HCWC” or the "Company”) (NYSEAM: HCWC), a holding company operating 19 natural and organic grocery stores across six states, provides a shareholder update highlighting ...

SON Xperiences and Aistra Announce Strategic Partnership to Drive Artificial Intelligence (AI)-Powered Customer Experience ...