Air India streamlines refund processes with Salesforce Agentforce, automating routine tasks using agentic AI, reducing delays ...

Air India has expanded its collaboration with Salesforce by adopting Agentforce to enhance its customer service operations. As one of the first airlines to go live with Agentforce, Air India is ...

Bangladeshi-led startup Octolane secures $2.6M to launch the world’s first self-driving AI CRM, transforming how sales teams ...

As part of CRN’s 2025 Storage 100, here are 40 data recovery/observability/resilience technology vendors taking their ...

E-commerce platform Lazada’s report offers insights that help cautious online sellers use smart technology to enhance business practices.

Whatfix’s tryst with AI began only a few years ago in 2019. Nearly five years later, all its products are AI-enabled ...