Artificial Intelligence is rapidly transforming how businesses use Salesforce—not by replacing the CRM, but by integrating intelligent tools that extend its capabilities. From predictive lead scoring ...

Companies are rapidly adopting AI-powered CRMs like Salesforce, creating new skill demands for employees and job seekers.

BofA analyst maintains Buy rating on Salesforce with target of $350. Agentforce could drive growth by 2027. Current use cases ...

The mission of the medicaid-focused federal agencies is foundational to the United States’ public health care system: Ensuring over 100 million people receive and maintain medical coverage.

Commissions do not affect our editors' opinions or evaluations. There’s no question that Salesforce is one of the biggest names in the CRM space. However, that doesn’t mean that it is the ...

Bank of America Securities remains bullish on the potential of Salesforce's (NYSE:CRM) Agentforce offering, but a bumpier ...

It’s a lot. We’ve been running many of their customer touchpoints for years—whether it’s online or in-park with Disney guides using Salesforce and Slack. But putting together the perfect ...

Using Salesforce clients such as Singapore Airlines as examples, Benioff said when an AI agent is layered atop corporate data, it creates a hybrid customer support service with both humans and AI ...

Shares of NVIDIA Corp. and Salesforce are posting losses Monday afternoon, sending the Dow Jones Industrial Average into a slump. Shares of NVIDIA Corp. and Salesforce are contributing to the index's ...

For more insights into the challenges facing U.K. enterprises using Salesforce, including how to harmonize the AI strategies of different vendors and how to integrate human and digital workforces ...