Lorain County’s 911 emergency communications center is introducing significant changes to address critical staffing needs ...

The parent of a 3-year-old girl police said died from stab wounds inflicted by her babysitter called 911 Wednesday for over ...

In this edition, Olivia speaks with retiring Lake County dispatcher Carol Koon, who retired from the department after over ...

Public Advocate Jumaane Williams and emergency service operators warned Thursday that 911 callers may soon hear an answering ...

In a 911 call to dispatchers in Wolcott, a man reported shooting his friend's dad after seeing the man shoot his friend, his ...

Charleston County 911 is improving how they respond to emergencies through new software, launched last week. Now, dispatchers ...

A fire broke out in the home of a 911 dispatcher on Friday morning. Westmoreland County 911 dispatchers said the fire broke ...

A Scranton man is facing charges after police say he called the Lackawanna County Communications Center four times, rambling ...

For dispatchers working in the 911 emergency profession, the goal is to always be on top of their game. Within the profession dispatchers can an Emergency Number Professional certification (ENP).

Hartford splits their calls into 2 categories: Priority A (defined as life or limb in peril request for emergency medical services. These can also be known as hot response calls), and Priority C ...