If you're lucky enough to get a tour of Hall Ambulance's new dispatch center in downtown Bakersfield, keep an eye on seven-year veteran dispatcher Julianne Solano. Emergency calls that would likely ...

multiple skills are required to be a 911 dispatcher. “Empathy. Empathy is a big one,” Roszel said. “Multitasking, you need a love for your community and a love for helping people.” ...