During National Public Safety Telecommunicators Week, Rogers County 911 dispatcher Emilee Shields shares what it's like ...

Telecommunications officers in Westmoreland County field over 1,000 calls daily and dispatch crews across over 1,000 square ...

If you're lucky enough to get a tour of Hall Ambulance's new dispatch center in downtown Bakersfield, keep an eye on seven-year veteran dispatcher Julianne Solano. Emergency calls that would likely ...

Broward County Sheriff’s Office deputies released a recording Wednesday of a 911 call that captured a family’s desperation ...

Dr. Ameera Haamid, the associate emergency medical services medical director of the Chicago South EMS System, agreed that ...

As the state takes steps to formally recognize 911 dispatchers as first responders, Armstrong County’s dispatchers were ...

Dozens of people who work as dispatchers in the city’s Joint Traffic Management Center receive upwards of 2,700 calls a day.

Tracy Carroll with Monroe County Emergency Services 911 said she has answered over 20,000 calls since she started at her role ...

Last Sunday morning at 5:47 a.m., Luzerne County dispatcher Kaylary Santos answered a 911 call from Luzerne Borough about a woman having a baby in active labor. “This call came in, and it was ...