As AI continues to evolve, the one thing it will never fully replicate is the genuine, human connection that great ...

Automation speeds up processes, but human interaction remains vital in customer service. Here’s how to balance both for ...

Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...

AI is reshaping jobs, creating new roles like AI trainers, policy makers, and data engineers. Learn how to thrive in an ...

Automation and the human touchHuman resources departments can leverage automation technologies to increase efficiencies – but this must not be achieved at the expense of the human element of the ...

Johns Hopkins University engineers have created a groundbreaking prosthetic hand that can grip everyday objects like a human ...

The human factor What’s surprising is that a successful partnership is not about tech alone. It’s just as much, if not more, about the people you work with, and the deep, trusted relationships ...

At Standard Chartered Bank, our aspiration is to be the digital bank with a human touch. That said, becoming a truly digital business is not just about being forward looking: it is about pushing ...