Airbnb responds by claiming that its hosts are largely made up of people renting the home where they live, and doing so only occasionally. The company says it is too hard to police user activity ...

What Happened: In a social media post, Gerber contrasted his positive hotel experience with what he perceives as Airbnb’s poor customer support ... he shared, highlighting the emotional journey of ...

Airbnb is using push notifications in its mobile application to help users quickly and easily book a room for their travels. The mobile and online accommodations booking service matches travelers ...

As a regular Airbnb user and a journalist who follows the company professionally, I have no quibble with that first part. It is true that most Airbnb stays occur without issue, just as most ...