Households left without power due to a faulty meter will soon have access to 24/7 support, under new rules confirmed by Ofgem. From 1 August 2025, all energy suppliers will be required to offer ...

Energy suppliers must soon run a round-the-clock helpline for customers cut off due to meter faults. Customers will be able to get help day or night from August 1 if their meter fault has ...

It does not necessarily reflect the view of The Herald. Energy suppliers must soon run a round-the-clock helpline for customers cut off due to meter faults. Customers will be able to get help day or ...