“At that moment, it was clear something had gone very, very wrong,” Schildhouse wrote. They were filing a “mishandled item ...

To be reimbursed for necessary items, you must file a claim—with itemized receipts and copies of your baggage claim checks—within 30 days of the delay. Report your delayed bag in person at ...

Passengers can track their bags in real-time through the "My Trips" section of the mobile app, the "Track My Bags" tab on the website, or by scanning the barcode on their baggage receipt.

Air India claimed that it is the first airline in Asia to offer the AirTag integration tracking feature to passengers.

AirTag uses Apple’s Find My network to locate devices, but the built-in U1 chip offers precision tracking for devices with an ultra-wideband (UWB) chip.

Customers can also manually initiate tracking by scanning their baggage receipts' barcodes. “As we transform into a world-class global airline, we are excited to offer our guests an innovative ...